AP4 Digital
HU/EN
Automotive · Mobile · 2019 · 22 weeks · AP4 Digital

Europ Assistance

Roadside assistance on mobile — incident reporting with location sharing, document upload and real-time ETA. The customer app of a European assistance provider — incident reporting with location sharing, document upload and real-time ETA.

  • Incident reporting: Faster
  • Location: GPS-accurate
  • ETA: Real-time
  • Coverage: EU
The project at a glance
ClientEurop Assistance
IndustryAutomotive · Mobile
Duration22 weeks
Team4 people
Production · Under NDA if needed · 1-page proposal within 48 hoursContact ↓
Faster Incident reportingGPS-accurate LocationReal-time ETAEU Coverage
Europ Assistance
Europ Assistance
Production build
The project

Challenge · Solution · Outcome

01 · Challenge

A mobile channel for customers to report roadside assistance cases, with location sharing and real-time arrival time communication.

02 · Solution

A native iOS/Android app with GPS location sharing, an incident reporting form, document upload and push-based ETA updates.

03 · Outcome

Incident reporting time is shorter, customers see help arriving in real time, and operators work with precise location data.

Technology stack

What we built it with.

iOSAndroidGeoReal-time
Gallery

How it looks in production.

Europ Assistance — 1. screen
0101
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