Automotive · Mobile · 2019 · 22 weeks · AP4 Digital

Europ Assistance

Roadside assistance on mobile: incident reporting with location sharing, document upload and real-time ETA. The customer app of a European assistance provider: incident reporting with location sharing, document upload and real-time ETA.

Incident reporting: Faster
Location: GPS-accurate
ETA: Real-time
Coverage: EU

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The project at a glance

ClientEurop Assistance

IndustryAutomotive · Mobile

Duration22 weeks

Team4 people

Production · Under NDA if needed · Preliminary proposal within 2 business daysContact ↓

Faster Incident reporting· EstimateGPS-accurate LocationReal-time ETAEU Coverage

The facts above are verifiable project data. A numerical outcome is published only once the client has confirmed the baseline, the measurement period and the method.

Europ Assistance

Production build

Challenge · Solution · Outcome

The project

01 · Challenge

A mobile channel for customers to report roadside assistance cases, with location sharing and real-time arrival time communication.

02 · Solution

A native iOS/Android app with GPS location sharing, an incident reporting form, document upload and push-based ETA updates.

03 · Outcome

Incident reporting time is shorter, customers see help arriving in real time, and operators work with precise location data.

What we built it with.

Technology stack

iOSAndroidGeoReal-time

How it looks in production.

Gallery

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Next step

A 30-minute call. A preliminary scope with time & budget range within 2 business days. A senior tech lead from the first call.

Preliminary proposal within 2 business days hello@ap4.hu

Europ Assistance

Challenge · Solution · Outcome

What we built it with.

How it looks in production.

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